Returns & Exchanges

At Casta Diva Home, we want you to be completely satisfied with your purchase. If your new home decor or furniture doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund.

1

Initiate Your Request

Log into your account portal or contact our customer care team with your order number to start the return process.

2

Prepare the Package

Carefully repack your items in their original packaging, ensuring all hardware, instructions, and protective materials are included.

3

Attach Shipping Label

Affix the prepaid return shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing